Politique d'expédition
Délais de traitement
Chez Skandrive, chaque article est fabriqué avec soin. La plupart de nos produits sont préparés et expédiés dans un délai de 1 à 6 jours ouvrables après votre commande.
Nous utilisons un processus de production moderne, à la demande. Cela nous permet de créer des articles spécifiquement pour vous, garantissant une haute qualité tout en réduisant le gaspillage inutile. En raison de cette approche, les délais de traitement peuvent varier légèrement selon le produit.
Délais de livraison
Une fois votre commande expédiée, les délais de livraison estimés sont les suivants :
Les délais de livraison peuvent varier en fonction de la destination, des transporteurs locaux et du dédouanement.
Veuillez noter que ces délais sont des estimations et non des garanties.
Retards et périodes de forte demande
Lors d'occasions spéciales telles que les ventes, les lancements de produits ou les périodes de forte affluence, les délais de traitement ou de livraison peuvent être légèrement plus longs que d'habitude.
Si votre commande est retardée pour quelque raison que ce soit, nous vous en informerons toujours de manière proactive par e-mail et vous tiendrons informé jusqu'à l'arrivée de votre commande.
Informations de suivi
Une fois votre commande expédiée, vous recevrez un e-mail de confirmation d'expédition avec les détails de suivi, vous permettant de suivre votre colis étape par étape.
Droits de douane et taxes d'importation
Pour les commandes internationales, des frais de douane ou des taxes d'importation peuvent s'appliquer en fonction de la réglementation de votre pays. Ces frais sont à la charge du client et ne sont pas inclus dans nos prix.
Des questions ?
Notre équipe est heureuse de vous aider pour toute question concernant votre commande ou votre expédition.
📩 info@skandrive.com
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